Key Responsibilities:
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1. Enterprise Network & Windows Server Administration
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a) Understand network architecture and Windows Server fundamentals.
b) Learn Active Directory setup, user/group management, and GPO configuration. c) Practice troubleshooting connectivity and performance issues.
 
2. Microsoft 365 & Azure Administration
 
a) Manage accounts, licenses, collaboration tools, and compliance policies.
b) Deploy/monitor Azure resources with cost optimization, high availability, and disaster recovery.
 
3. VoIP & Unified Communications (3CX)
 
a) Administer PBX systems, call routing, and voicemail policies.
b) Integrate with CRM and monitor VoIP performance.
 
4. Access Control & IoT Security (Axeze)
 
a) Install/configure RFID and manage access permissions. b) Maintain monitoring software and implement multi-site strategies.
 
5. Cybersecurity & Compliance
 
a) Enforce MFA, conditional access, and identity governance policies.
b) Monitor security alerts and respond to incidents using documented playbooks