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Title - Client Acquisition Specialist – International & Domestic Markets
Job Overview:


We are seeking enthusiastic and results-driven Outbound Sales Telecallers to join our team. This role involves engaging with customers across international and domestic markets, promoting products/services, qualifying leads, and driving sales conversions. The ideal candidate will have excellent English communication skills, a passion for customer interaction, and the flexibility to work in different time zones.

Key Responsibilities:

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  • Make outbound calls to prospective customers in international and domestic markets to promote and sell products/services.

  • Understand customer needs, qualify leads, and identify sales opportunities through effective communication.

  • Handle occasional inbound calls or follow-ups, providing accurate product/service information.

  • Follow up with leads and existing customers to close sales or offer upsell/cross-sell opportunities.

  • Maintain accurate and up-to-date records of calls, lead status, and customer feedback in the CRM system.

  • Meet or exceed daily, weekly, and monthly sales targets and KPIs.

  • Use provided sales scripts effectively, while adapting messaging based on customer responses.

  • Address and resolve customer objections or concerns in a professional and empathetic manner.

  • Collaborate with internal teams to refine scripts, improve lead quality, and share customer insights.

  • Stay informed about product features, pricing, promotions, and market trends relevant to both international and domestic audiences.

Skills & Qualifications:

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  • Graduate degree is mandatory; MBA in Sales/Marketing is preferred.

  • Prior experience in outbound telecalling, telesales, or phone-based customer engagement is an advantage.

  • Excellent English communication skills with a clear, confident, and persuasive phone manner.

  • Strong listening skills with the ability to understand customer needs and tailor responses accordingly.

  • Resilient and persistent attitude with the ability to handle rejection and maintain motivation.

  • Well-organized and capable of managing a high volume of calls and follow-ups efficiently.

  • Basic computer literacy and experience with CRM tools or sales software.

  • Target-driven mindset with the ability to work under pressure and meet deadlines.

  • Customer-focused approach with a commitment to delivering a high-quality experience.

  • Willingness to work in both Indian and international shifts as per business requirements.

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